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  • Top tips: staying safe from the scammers

 

How call recordings can benefit your company

Ofcom’s proposed new rules make it harder for scammers to use UK phone networks in targeting potential victims.

The changes are to help combat number spoofing, this is when scammers change their caller ID, concealing or disguising their identity when they are calling. Ofcom have also proposed new standards aiming to prevent scammers from using valid phone numbers for their activities.

Scams have increased in recent years – Ofcom’s own research shows 45 million people were targeted by scammers last year during the Summer alone.

However, there are actions you can take to protect yourself from scammers. Here are some some tips to keep yourself safe.

Remember to stay alert and to follow these three easy steps

If you suspect a text or phone call is suspicious, trusting your instincts is key. There are three easy steps you can take if you you worried it:

 


  1. Stop! The text may be a scam. Read carefully looking for any details that don’t seem legit.
  2. Do not click on any links or give out any personal or bank details.

  3. Report any suspicious texts to 7726. Make your friends and family aware too.


If you receive a suspicious phone call:

  1. Stop! Don’t give out any personal or bank details.
  2. Hang up then call the company they claim to be from to check if it is a scam.
  3. Report all scam calls to Action Fraud.

 

Remember the number: 7726

Most of the major mobile phone companies use this number to enable their customers to report unwanted texts or mobile calls.

You can forward a suspicious text or report a mobile call to 7726 free of charge. When you’ve done this, your mobile provider is able to investigate the number. Follow Ofcom’s guide to learn how do this.

Utilise your mobiles built in protection

If you are using your mobile phone, settings can be applied either on either the handset or on the phone network to decrease the risk posed by scam messages or malware. Some are preinstalled whilst others you can put in place yourself.

If you’re unsure whether these are available to you,  contact your mobile or home phone provider. They will be able to give you more information on what technical measures can be put in place to protect you. For android users find out how at : https://support.google.com/phoneapp/answer/3459196?hl=en-GB, For iPhone users visit: https://support.apple.com/en-gb/HT207099

If you think you’ve been scammed, report it

If you think you’ve been the victim of a scam, you should report it to Action Fraud as soon as possible. Call 0300 123 2040 or visit the Action Fraud website at www.actionfraud.police.uk.

Action Fraud is the reporting centre for fraud and cybercrime in England, Wales and Northern Ireland. Reports of fraud and any other financial crime in Scotland should be made to Police Scotland via 101.

Protect against Phishing

CYBER CRIME IS BIG BUSINESS, AND PHISHING ATTACKS ARE ONE OF THE BADDIES’ FAVOURITE ROUTES INTO AN ORGANISATION. YOU’VE PROBABLY HEARD OF THEM, BUT YOU MIGHT NOT BE 100% CLEAR ON EXACTLY WHAT THEY ARE AND HOW THEY WORK.

For how to guard against this read our dedicated post here: https://www.jibbajabba.uk.com/news/dont-let-your-business-be-easy-bait-for-phishers.

 


Article by Ashley Harris on: 7/3/22

 

 

 

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