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The present day Openreach network is aged and maintaining it in the coming years isn't viable. As it is essentially 20th century technology, traditional PSTN doesnt fit with the demands of 21st century communications.
Phone usage has evolved as more and more people switch to mobile and internet communications. We demand more from phone services than these outdated technologies can deliver.
Openreach is busy rolling out the full fibre network (fibre to the premises or FTTP) in phases across the UK. They will stop selling traditional phone lines in all exchange areas by September 2023.
Once an exchange area is over 75% full fibre-enabled, they will stop selling traditional phone line services, and copper and fibre to the cabinet (FTTC) broadband, to new and existing customers at fully fibre-enabled premises. Your current service will still work as it does until the switchover but after that it will cease to function so make sure you switch before this happens in plenty of time.
Openreach is enabling full fibre exchanges in a phased approach across the UK. Openreach will add new exchanges to the rollout plan each quarter.
You can read more about the switch-off on Openreach’s website. In Openreach's resources, you can download the list of exchanges Openreach has announced as updated or scheduled for updating so far. A simple way to check if your area is full fibre enabled is to check what broadband is available at you or postcode. You can do this below.
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