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No matter the business you run, technology sits at the heart of it today. And it’s going to become more and more important in the future.
Big business thinkers see IT as a long-term investment. They understand the correlation between the short-term impact to cash flow, and the enormous long-term benefits of business growth, increased productivity and highly satisfied staff and customers.
For a your Return on Investment (ROI) there are several Key Performance Indicators (KPIs) to track. Our new guide tells you what they are.
There are of course other KPIs that you could measure to look even more deeply into your IT systems. But these are the ones we’d strongly recommend starting with.
Not only will they give you a great insight into how well your current infrastructure is working for you, but they will also tell you a lot about how well your IT provider is performing.
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